If you are currently under contract for ImpoProof phone and Remote support, we offer support M - F from 9am to 6pm EST.

 

If you are not sure that you have a current support contract, please call anyway, and we can tell you if you are under contract.

 

The support number is 1-800-353-5546.  

Use the prompt for support.

A support representative will either answer the phone or you will be prompted to leave a message.  You MUST leave a message in order to receive a call back.  Call back times may vary but historically is within 1 hr or less.

 

When you reach a support representative, you will be prompted to initiate a TeamViewer connection. If you do not have TeamViewer installed on your PC, go www.teamviewer.com and download the free version.  When installing choose for personal use. 

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We are also going to trial Zoho Assist.  We will walk you through that if necessary.

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